Manual Overview for Job Searcher

CLERK Department of the Treasury Andover MA





JOB SUMMARY:
WHY IS THE IRS A GREAT PLACE TO WORK?
At the IRS, you will use your skills in accounting, business, finance, law enforcement, information technology, advocacy and more to help make America stronger. The IRS is one of the largest financial institutions in the world and the work we do helps fund America. We are counting on bright, talented and dedicated individuals like you to achieve our goals. You will be both challenged and supported so whether you are just starting out or looking for new opportunities, consider the IRS and start making a difference today.

The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today’s global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

Duties
As a Clerk you will work in various functional areas within the IRS, and your specific duties will vary according to your assignment. You will use a variety of office automation systems to input and retrieve case-related data, monitor case status and generate reports. You will prepare and maintain inventory reports by posting new cases, verifying totals, and creating monthly reports. You will perform a variety of duties involved in the receipt, review, control and closing of various types of tax cases, such as organizing files and ensuring document accuracy. You will resolve complex complaints. As a Clerk, you will assist Specialists by providing clerical assistance and perform technical job related tasks. You will identify and make suggestions for the correction of any situation which could impact the efficiency of the work area. You will control and resolve complex processing problems.

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