Bank Operations Manager Resume

OUTSTANDING BANK OPERATIONS MANAGER
Committed to peak performance, optimal processes, and organizational profitability

OPERATIONS MANAGER, 20XX-20XX
ABC BANK, Enid, OK: Oversaw 110 associates while providing check proofing and clearing services for a nationwide customer base. Set the unit’s strategic direction and executed through three team managers. Established challenging expectations, developed policies/procedures, and monitored quality/productivity. Devised strategies to consistently improve processes, support challenging organizational objectives, and meet requirements of service level agreements. Developed and administered the operations budget. Earned recognition with 53,000 Rewards Points during tenure.

* Generated savings of $450,000 by switching interstate shipping methods to other processing sites.
* Saved $350,000 annually by executing a project that consolidated Dallas statement rendering into Kansas City Statement Rendering Department.
* Spearheaded the successful migration and consolidation of bulk file process from statement rendering into check operations, which saved $56,000 annually.

OPERATIONS MANAGER, 20XX-20XX
BCD NATIONAL BANK, Enid, OK: Led a team of 80 through two team managers in oversight of 140 banking centers across Las Vegas and Reno. Processed approximately eight million checks per month.

* Devised strategies to implement Six Sigma, natural work teams, Lean, and Kaizen concepts into practice, which increased productivity, reduced operational costs and errors, and improved overall service quality.
* Generated savings of $48,000 annually in check operations and $24,000 annually in proof by making strategic operational enhancements.

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