Director of Property Operations Resume

DIRECTOR OF PROPERTY OPERATIONS / FACILITIES MANAGER

Executive level Facilities Director with 20 years of experience providing oversight for facilities and physical plant maintenance for first rate hospitality establishments. Skilled planner adept at prioritizing and managing multiple concurrent projects. Talented engineer proficient in refurbishment, construction, and restoration projects. Strategic team builder with a successful history of managing professional, technical, salaried, and hourly staff. Aesthetics oriented presentation expert with a critical eye for detail.

PROFESSIONAL EXPERIENCE

ABC WORLD CENTER, Miami, FL, 20xx to Present
Director, Department of Property Operations

Direct staff of 59 personnel responsible for all aspects of maintenance and preservation of the global administrative headquarters of XYZ. Manage construction, restoration, preservation, and HVAC for complex of 15 buildings and 450 guestrooms. Oversee workshops providing information in regards to ornamental molding and restoration, iron works, gilding, carpentry, wood conservation, electricity, and plumbing. Report directly to Executive Committee. Solicit bids; contract with vendors and suppliers for materials and services.

* Implemented highly effective preventative maintenance program.

* Developed standardized set of policies and procedures detailing maintenance and restoration practices.

* Created and nurtured relationships with local community and State Antiquities Authority.

BCD HOTEL, Miami, FL, 20xx to 20xx
Director of Property Operations

Managed staff of 17 engaged in preventative physical plant maintenance for first class, 500 room hotel. Developed capital budgets, supervised daily operations, and ensured attractive aesthetic appearance.

* Managed construction project to expand exhibit area.

* Reduced electricity costs 20%.

* Installed 500 ton chiller with no interruption of services.

CDE TOWERS, Miami, FL, 20xx to 20xx
Executive Assistant Director of Property Operations
Led staff of 34 responsible for maintaining all aspects of facilities and physical plant for 1100+ guest rooms and over 100,000 sq. ft of exhibit space. Managed operations of 750 ton @125 psi steam absorption unit, two 30,000 lb/hr@125 psi boilers, two 1000 ton chillers, an emergency generator, and four Marlo cooling towers.

* Directed asbestos abatement project.

* Reduced energy costs by converting cooling system to variable speed drive (VSD) cooling system.

* Refurbished three floors at 100 units per floor.

* Re-engineered facilities to comply with ADA regulations.

* Served as interim Director of Property Operations for over a year.

DEF HOTEL, Miami, FL, 20xx to 20xx
Assistant Director of Property Operations

Served as Project Manager for new construction of a 500+ room hotel. Ensured adherence to critical path timeline, milestones, and specifications. Managed budget, purchasing, procurement, inventory, vendor relationships, and staff training. Ensured compliance with EPA regulations and managed disposal of hazardous waste.

* Supervised demolition of old hotel.

* Opened new hotel after two years of construction.

* Added sports bar to increase hotel rating to “Four Diamonds.”

* Created energy conservation program.

* Developed SOP manuals that included EPA and hazardous waste remediation practices.

* Earned top guest satisfaction rate for southern hotels.

EFG HOTEL, Miami, FL 20xx to 20xx
Director of Property Operations

Led project to convert 1100 guest rooms to 711 suites. Directed all coding, governmental relations, permits/licensing, budgeting, and functional tasking. Oversaw asbestos abatement project. Assisted new owners with property transition after sale.

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