Food and Beverage Operations Manager Resume

F & B OPERATIONS MANAGEMENT

At the forefront in shaping/advancing strategic vision, driving profitability, sustaining growth, and positively impacting food and beverage organizations.

PROFESSIONAL BACKGROUND

ABC FOOD AND BEVERAGE, Miami, FL, 20xx-20xx
Food and Beverage Operations Manager

Supervised a staff of 71 team members through nine managers. Led operations of the food and beverage (F&B) department; managed sales, marketing, business development, strategic planning, finance, and resource administration.

* Successfully opened and operated five F&B outlets. Spearheaded the entire project from conceptualization through completion. Gained a large referral base and earned positive publicity. Kept costs down and profits up.

* Propelled annual sales revenues from zero to US $3 million.

* Executed pre-project market research and devised a formulation strategy to advance F&B outlets.

* Created comprehensive business plans, financial projections, and operations strategies. Devised a media strategy and developed cost-effective advertising and marketing/promotional campaigns to generate interest.

BCD HOTEL, Miami, FL, 20xx-20xx
Food and Beverage Operations Manager

Directed a team of 60 in daily operations. Controlled activities of the coffee shop, open air Italian lounge restaurant, and indoor/outdoor banquet facilities. Managed financial, sales, marketing, personnel, quality, customer service, inventory, and profit and loss performance.

* Increased sales revenue from Rs. 7.9 million to Rs. 43.5 million annually. Achieved overall profitability from 12% to 21% through value added packages, superior customer service, and attention to the smallest details.

* Maintained cost at 31% by management of procurement, rigorous financial controls, and ongoing maintenance.

* Revitalized the menu with financial viability in mind. Conceptualized and developed a new coffee shop and an Italian fine dining restaurant concept and menu. Conceived and introduced the Mercure wine list.

* Managed the food, beverage, supply procurement, and vendor negotiations.

* Collaborated with an advertising agency in development of enterprising promotional activities to boost sales across the outlets. Coordinated special events and marketing campaigns to increase revenue.

CDE HOTEL, Miami, FL, 20xx-20xx
Assistant Operations Manager, Food and Beverage

Led a team of 55 professionals in daily operations of four food/beverage outlets and banqueting. Established schedules, managed performance, and provided staff evaluations. Enhanced satisfaction levels and exceeded expectations.

* Grew overall profitability from 19% to 24%.

* Slashed inventory, reduced spoilage, and cut costs through staff reductions after evaluation of resource needs.

EDUCATION

Diploma in Hotel Management, Catering & Applied Nutrition, 20xx
XYZ Institute of Business Management, Miami, FL

CERTIFICATION

Certified Trainer Diploma, 20xx
UK Hotel and Catering International Management Association

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