Human Resources Manager Resume

HUMAN RESOURCE MANAGEMENT: Dedicated and passionate about developing strong employee relations and exceeding organizational goals. Solid reputation for implementing policies and procedures that positively impact corporate profitability, employee satisfaction, and overall productivity. Reputation for displaying integrity and professionalism when communicating with professionals at all levels. Superior training, facilitation, and management development skills. Adept at problem solving, decision making, and staff motivation. Proven ability to maintain high levels of morale during corporate mergers. Goal driven with demonstrated strengths in multitasking and prioritizing assignments.

PROFESSIONAL EXPERIENCE

HUMAN RESOURCE MANAGER
ABC Stores, New Orleans, LA, 20xx – 20xx

Directed employment activities of 225 regular associates, 75 on-call associates, and up to 150 seasonal associates. Served on senior management team and directly supervised all HR personnel. Screened and interviewed candidates. Identified and developed employees for internal promotions and directed annual performance appraisal process. Coached and counseled associates to consistently maintain standards and exceed corporate expectations. Monitored attendance and managed staffing levels to achieve sales / service goals while controlling payroll expense. Administered benefits. Provided safety training and reporting to ensure OSHA compliance. Worked with unionized Sales Associates to develop collective bargaining agreements. Facilitated placement training and new-hire orientation; conducted all ongoing training, providing comprehensive instruction on POS updates, customer service, diversity, and all HR issues.

KEY ACHIEVEMENTS:

> Maintained #1 staffing rank out of 103 stores for having no open jobs; effectively trained executive team on employment processes and developed an organized hiring strategy that immediately replaced all open positions.

> Held first place ranking for new hire turnover, maintaining 12% versus company average of 50%.

> Consistently improved annual turnover results, from 86% in 20xx to 31% in 20xx.

> Entrusted to act as Store Manager on Duty on a regular basis.

> Recognized company-wide as Human Resource Manager of the Year for 20xx.

> Spearheaded a highly successful United Way campaign in 20xx, achieving a 15% increase over 20xx with a 97% participation rate during a corporate merger when there was store-wide uncertainty about future employment

HUMAN RESOURCE MANAGER
BCD Enterprises, New Orleans, LA, 20xx – 20xx

Reported to the Director of Human Resources and managed 12 employees, coordinating all aspects of recruiting, hiring, training, and benefits administration for various departments. Managed health, dental, and EAP plans as well as insurance claims and workers’ compensation claims. Partnered with senior management and consulted the Management Association of Illinois to address and resolve human resource issues. Conducted employee orientations. Monitored employee training and career development, extending advancement opportunities to qualified candidates.

KEY ACHIEVEMENTS:

> Developed and delivered seminars on conflict resolution and Microsoft Office software for new and existing staff, managing a training budget and determining topics, venues, and length of workshops.

> Created career paths for more than 200 employees, including tuition reimbursement plans, online self-evaluations, and ongoing peer reviews.

> Researched and presented findings to senior management that resulted in changing health insurance providers.

> Updated job descriptions, eliminated job redundancies, refined hiring needs, and devised recruitment initiatives in conjunction with the HR Director.

EDUCATION & TRAINING

BACHELOR OF SCIENCE IN BUSINESS MANAGEMENT, University of XYZ, New Orleans, LA
Graduated summa cum laude; member of Beta Gamma Sigma, a national honor society for business majors.

Additional Training: Dimensional Management, Managing in a Union Environment

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