Human Resources Representative Resume

Experienced and dedicated Human Resources Representative with a solid background in developing and managing all aspects of HR functions. Organized and detail oriented with highly regarded interpersonal skills. Able to provide appropriate counseling on a wide variety of concerns; sensitive to cultural and diversity issues. Member of the Society for Human Resource Management (SHRM).
KEY SKILL AREAS

* Employment / Labor Laws
* Recruiting, Screening, Hiring
* Benefits Administration
* Disciplinary / Termination Procedures
* Payroll Processing
* Workers’ Compensation
* Confidential Record Keeping
* Employee Relations
* Regulatory Compliance
* Policy Development
* Background Checks
* Individual Counseling

PROFESSIONAL HISTORY

ABC AEROSPACE, Boston, MA, 20xx to Present
Human Resources Representative

Execute compensation, recruiting, staff discipline, evaluation, leadership development, and risk mitigation policies based on HR best practices. Ensure compliance with all state and federal regulations, including ADA, HIPAA, EEOC, FMLA, COBRA, and short-term and long-term disabilities. Represent the organization during union labor grievances and collective bargaining negotiations. Support personnel and benefits administration for 2000 employees at 80 global locations. Manage 16 separate benefits plans and interpret policies and procedures in support of hiring, termination, evaluation, and disciplinary action.

> Created and implemented a benefits package for U.S. employees located in the Middle East.

> Planned and managed the BAO benefits conversion from payroll to HR.

> Served as a key resource for development and delivery of the five-year summary plan description.

> Supported globalization and leadership development efforts during a period of organizational transition and corporate legal restructuring.

> Led implementation of the Support Systems Mentoring program.

> Reviewed the BAO Strike Contingency Plan and made recommendations regarding benefits administration in support of negotiations with the union.

BCD PERSONAL COMMUNICATIONS, Boston, MA 20xx to 20xx
Human Resources Representative

Administered company hiring, training, payroll, and benefits programs, providing explanations to employees regarding benefits and other programs. Processed payroll, coordinated training schedules, and updated the Internet HR board. Prepared attendance and vacation reports as well as activity reports for benefits plans. Fostered productive partnerships with executive leadership and staff designed to create the framework for continuing process improvement. Trained and mentored junior staff and line managers in functional business areas.

> Created advertisements for weekly newspapers, conducted prescreening phone interviews, met with applicants, and oversaw drug testing.

> Implemented an employee recognition program that included performance and morale incentives.

> Developed and implemented a system for auditing and revising the employee records base.

> Provided strategic guidance for ongoing diversity as a member of the Diversity Council for Support Systems.

> Acted as a subject matter expert to the IDS Malcolm Baldridge OFI Team for IDS Diversity.

EDUCATION

Master of Business Administration, 20xx, GPA: 3.83, XYZ UNIVERSITY, Boston, MA
Bachelor of Science in Management, 20xx, GPA: 3.83, XYZ UNIVERSITY, Boston, MA

TECHNICAL

Microsoft Office Suite, Quality Windows, PeopleSoft, Lotus Notes

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