Director of IT Resume

INFORMATION TECHNOLOGY DIRECTOR

Leading Breakthrough IS Infrastructure Development & Implementation Projects

PROFESSIONAL PROFILE

Fifteen years of award-winning information systems project management performance coupled with a proven record of increasing productivity, efficiency and profit margins through implementation of advanced technological solutions. Recognized for successfully directing multiple database administration projects involving multi-lingual and multi-national technical teams on several continents. Demonstrated exceptional communications skills with ability to successfully serve both technical and non-technical customers. Strong web development, database, EAI, analysis and design experience.

Abilities include:

> Business & Team Leadership
> Technical Administration & Support
> Staff Development & Retention
> Organizational Planning & Management
> Vendor & Client Relations
> Process Implementation & Reengineering

INFORMATION TECHNOLOGY LEADERSHIP

ABC INC., Miami, FL
Director of IT (20xx-20xx): Led IT organization and architecture for all components of a start-up business model. Created, implemented, and managed all technology systems while building productive working relationships with the business. Provided organizational development from an original IT team of two full-time employees to approximately 120 IT staff members. Consolidated all legacy systems and replaced with new and emerging technologies.

* Designed network infrastructure and deployed a private network; grew from zero to approximately 184 branches in 41 states and four call centers in four states and Canada.

* Improved efficiency by customizing and replacing all business software applications, including GL, AP, loan servicing (AR), back office products, collections, business intelligence, and imaging.

BCD SCHOOL, Miami, FL
Director of IT (20xx-20xx): Devised information technology policy, budget, and plan documents in alignment with school’s vision. Created curriculum and taught computer courses. Championed integration of ICT (Information and Computer Technology) into curriculum. Maintained system integrity and security, reducing vulnerability to virus or attack. Selected, led implementation of, and managed hardware/software.

* Guided limited technology school to become leader in IT.

* Established robust IT program to replace antiquated three-computer setting, which involved development of computer suite, installation of 60 classroom computers, installation of three Windows NT 4 servers, revamping of the administration computing system, implementation of satellite-based Internet connectivity; and development of library access system.

* Implemented network enabling every classroom to be interconnected.

* Installed office management software for administration, including pupil tracking, financial, and database applications.

* Chosen to deliver presentation at 20xx Connected Classrooms conference in Baltimore, MD, and selected to attend 20xx Computers in Education conference in Sydney, Australia.

TECHNICAL PROFICIENCIES

Operating Systems & Platforms: Windows 3.1x-WinXP, Unix, Linux, and SQL Server.

Software: Microsoft Office (Word, Excel, PowerPoint, Access, Project) Lotus Notes, Brio, and Crystal Reports.

Hardware: Expert hardware technician for windows based systems. Switches, routers, servers, and PCs.

EDUCATION

M.B.A. – Technology Management (GPA: 3.75)
University of XYZ, Miami, FL, 20xx

B.A. – Business Finance, Minor in Computer Science
XYZ State University, Miami, FL, 20xx

Project Management and ITSM Training
XYZ College, Miami, FL, 20xx

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