Information Technology Specialist Resume

IT SPECIALIST

Results-oriented and accomplished information technology professional with demonstrated success in delivering highly innovative technical solutions. Provide genuine commitment to quality and customer service in a deadline-driven environment.

EXPERIENCE

ABC GLOBAL NETWORK, Miami, FL, 20xx-20xx
Senior Information Technology Specialist

=> Managed SNI path implementation and design, ensured flawless connections for customers as part of CCDN network.

=> Oversaw SNI North installation and configuration, and the implementation and design for CCDN network.

=> Worked with customers, LNS, and marketing team on new and migration customers SNI configuration requests.

Key Accomplishments:

* Ensured 100% availability for CCDN network and performed weekly re-routing procedures.

* Developed in-depth knowledge of various tools and applications that assisted in data search for orders, private line and frame configurations, billing, project management, dispute tracking, order tracking and various contracts.

AIR NATIONAL GUARD, Miami, FL, 20xx-20xx
Information Technology Specialist

=> Troubleshot and maintained communications across the unit. Upgraded hardware and software on workstations and printers.

=> Supervised and trained guardsmen in the areas of section tasks and information/computer security.

=> Served as voice technician with a key concentration on REDCOM Basic Access Module and supported end users.

Key Accomplishments:

* Maintained the base commercial Avaya switch system. Installed, operated, and maintained SB-3865, SB-3614, and REDCOM digital/analog switching systems.

* Utilized programming and troubleshooting expertise to maintain routers, hubs, switches, and multiplexers.

* Installed, terminated, spliced, and tested copper, fiber optic, and CATV cables.

UNITED STATES AIR FORCE, Miami, FL, 20xx-20xx
Information Technology Specialist

=> Served as primary IMO Specialist for data migration on 100 PCs to new Windows XP domain.

=> Efficiently set up Microsoft desktop and laptop products;

=> Installed, supported, and troubleshot Windows 2000 and XP Professional.

=> Supervised, trained, and mentored six alternate IMOs.

EDUCATION & TRAINING

Master of Business Administration (MBA), 20xx
Bachelor of Science in Computer Science, 20xx
XYZ University, Miami, FL

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