PC Technician Resume Sample

HIGHLY EFFECTIVE PC TECHNICIAN

Solutions-oriented and highly analytical candidate with experience in personal computer repair, network administration, systems training, and IT support. Expert administration and troubleshooting skills for Microsoft operating systems and server products. Possess experience in hardware/software networking and local area networks (LANs). History of successfully executing system migrations and software upgrades. Demonstrated ability to effectively communicate application features. Fast learner with adaptability and a great work ethic. Exceptional problem-solving skills with a keen attention to detail.

TECHNICAL SKILLS

CURRENT CERTIFICATIONS: A+, Computer Service Technician (CST)

SOFTWARE APPLICATIONS: Expert: Microsoft Word, Excel, and PowerPoint, Advanced: MS Access, Peachtree, QuickBooks, GradeBook, GradeSpeed, Skyward

OPERATING SYSTEMS: Expert: Windows 3.1, Advanced: Win95 through XP, General: NT4 and 2000 Servers, Macintosh

HARDWARE / LANGUAGES: Expert: LAN installation/configuration, General: TCP/IP, VERITAS, Ghost, General: Java

PERSONAL COMPUTER TECHNICIAN EXPERIENCE

LEAD PC TECHNICIAN
ABC Corporation, Miami, FL, 20xx – 20xx

Effectively troubleshot issues and maintained district-wide computers supporting both Windows and Macintosh. Installed and configured new computers on a LAN. Administered servers and upgraded/migrated operating systems. Provided LAN configuration and network installation of district programs. Supported environment of Windows 98/2000/NT/XP.

* Identified cost-effective upgrade solutions for clients.

* Led team of five technicians in installation, upgrade, and deployment of 1000+ workstations.

PC TECHNICIAN
BCD Enterprises, Miami, FL, 20xx – 20xx

Provided basic hardware/software troubleshooting and repair. Administered Windows NT4 servers and workstations; set up new employee mail accounts, executed district-wide backups, and implemented server and RSCCC updates. Made patch cables; hooked up patch panels and hubs in wiring closets.

* Assisted in the LAN installation and configuration of the company’s new office building.

* Effectively trained staff and management to improve computer and software skills.

PC FIELD SERVICES TECHNICIAN
CDE Airlines, Miami, FL, 20xx – 20xx

Provided comprehensive system support, configuration, maintenance, and training for CDE Airlines. Managed switches and routers; performed troubleshooting and repair services for numerous makes and models of network equipment present on LAN, including file servers, tape backup units, and CD towers. Supported several mission-critical projects, including the integration of Calm Air into CDE Airlines’ infrastructure and the final setup phases of Pearson International Airport’s new Terminal One. Furnished 24/7 on-call rotation and hands-on technical support for remote LAN administrators. Maintained inventory of all PCs, monitors, and printers in Manitoba.

* Successfully cut over 13 airports onto the network, as a result of the company’s merger with a partner airline.

* Migrated all terminals in Miami and Fort Lauderdale from dumb terminals to IP-based systems and provided worldwide Level 2 support for remote site cut overs.

* Effectively installed and configured IBM X-Series servers to replace aging flight display dumb terminal controllers at Winnipeg and Thunder Bay Airports.

* Earned the Bravo! Award for relocating and setting up CDE Airlines’ network equipment in the brand new Terminal One building at Miami International Airport, 20xx.

EDUCATIONS

Computer Learning Centers of America
Diploma: Network Engineering & Management
Graduated with Honors

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