Systems Engineer Resume Sample

Senior Systems Engineer

Analytical, detail-oriented professional with over 16 years of progressive experience exploring, designing, developing, and testing systems-level software for business solutions. Specialized expertise in establishing operational specifications and formulating and analyzing technical requirements.

EXPERIENCE

ABC Holdings, Inc., Miami, FL
Principal Systems Engineer, 20xx-Present
Lead Systems Engineer, 20xx-20xx

Formulate and analyze system requirements to establish operational specifications and integrate updates, changes, and enhancements to existing software. Upgrade interfaces and improve performance of applications. Confer with personnel to evaluate performance, develop requirements, and resolve customer problems. Write acceptance criteria and functional test cases. Troubleshoot and resolve installation and configuration issues.

* Facilitated business growth from 7 to 27 clients over a period of six years by delivering development enhancements on time, within budget, and according to technical specifications.

* Enabled clients to access software via the Internet by installing Load Manager Static software module on Windows production servers ASP environment.

* Accelerated staff development in load planning, repository use, defect tracking system, release notes generation, documentation procedures, interfaces, and configuration through training programs.

* Resolved inconsistencies in software development process by designing and introducing a task completion checklist.

* Recipient, Champions Award, 20xx.

EXPERIENCE

ABC Holdings, Inc. – continued
Senior Systems Engineer, 20xx-20xx

Provided support for the Load Manager active system to enable real-time load balancing of flights. Analyzed, designed, implemented, and tested system enhancements, debugging and resolving software problems with clients. Monitored status of issues and resolutions in defect-tracking systems. Demonstrated software to prospective clientele and explained usage benefits. Trained new development personnel. Wrote release notes, system admin and user guides, and edited online help. Developed interfaces to movement control, check-in, crew, and flight planning (dispatch) systems.

* Designed and implemented a Visual C++ application that entered static engineering data regarding aircraft physical characteristics, weight, and balance.

* Developed over 75 MFC input screens containing grid controls.

* Achieved the highest-ranked usability review for developed modules company-wide.

* Automated a procedure that generated aircraft load sheets and instruction reports for airline operations center, enhancing flight safety by providing more accurate load calculations.

* Trained offshore personnel, developing their knowledge, skills, and abilities in system management by deploying comprehensive on-the-job learning activities over two months.

Senior Systems Consultant, 20xx-20xx

Coordinated installation and maintenance of DOS-based gate planning decision support system used in airline schedule planning and operations departments. Analyzed information to determine, recommend, and plan installations and modifications. Directed software system testing and validation procedures. Oversaw software programming and documentation development.

* Completed development of enhancements for decision support system on time and within budget.

* Generated quick solutions for gate planning and allocations at large airports by developing GatePlan algorithm.

* Ported decision support system to MS Windows using Borland C++ and Paradox database.

* Installed enhancements and provided on-site training and technical support for internal and external global clientele.

* Slashed expenditures in total airline delays by providing first- level support for the Arrival Slot Allocation Model (ASAM) operations control system, used by American Airlines to allocate flights to landing slots during ground delays.

EDUCATION & SPECIALIZED TRAINING

Master of Science in Computer Science
XYZ University, Miami, FL, 20xx

Bachelor of Science in Computer Science
XYZ State University, Miami, FL, 20xx

Associate of Science in Computer Science
XYZ Community College, Miami, FL, 20xx

Boeing Aircraft Weight & Balance Fundamentals Program, 20xx

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