Pawn Store Manager Resume Sample

PAWN SHOP MANAGEMENT / SALES

Customer-focused business development leader with 20+ years in operations management leading as many as 150 employees simultaneously. Outstanding interpersonal communicator able to identify client needs and provide business solutions to meet those requirements. Income generator with track record of consistently producing double-digit sales and profit increases. Detail-oriented P&L Manager able to devise innovative cost-cutting strategies. Proficiencies include:

> Small Business Management
> Price Negotiation
> Consultative Sales
> Staff Management
> Training
> Hiring / Terminating
> Inventory Management
> Branding
> Promotions
> Pricing

LEADERSHIP HISTORY

Pawn Shop Manager, ABC Pawn and Jewelry, 20xx to Present

Managed three locations for most profitable pawn shop operation nationwide. Develop and motivate sales staff. Determine pricing as Pawn Broker. Direct inventory of $700K+. Approve all loans and purchases and perform collections.

Business Development

* Increased average annual sales and profits 20%. Exceeded sales goals consistently by establishing daily employee goals and then coaching staff on methods to achieve those milestones.

* Ranked by the Gallup Organization as Top Performer in all companies surveyed and by ABC Financial Services in customer and employee satisfaction.

* Led top-performing employees, consistently managing at least one staff member that ranked in top 20 performers in company of 400. Commended for promotional and employee incentive contest ideas.

Pawn Shop Manager, BCD Pawn Store, 20xx to 20xx

Oversaw all P&L management. Handled marketing and sales promotions. Cultivated relationships with loan and sales customers, calling many of them consistently. Negotiated item values and strategically priced all merchandise.

Business Development

* Drove scrap sales to become nearly 30% of total jewelry sales by serving integral role in developing Gold Program. Monthly program facilitated selling large amount of gold for scrap rather than retailing it.

* Boosted brand awareness by creating monthly marketing program and promoting in-store event.

* Sustained consistent inventory loss / theft of less than 0.05%.

* Maintained less than 20% employee turnover. Praised for outstanding ability to recruit and train Managers.

CREDENTIALS

Business Coursework, ABC State College, Miami, FL
Training includes: Dale Carnegie; Franklin Covey
Technical skills include: PC; MS Office, Word, PowerPoint, and Excel

This free sample was provided by AspirationsResume.com Review 1000+ free resume examples, compare resume writing services, find a local resume writer, and get free resume evaluations.

Advertisement