Assistant Director of Operations Resume

EXCELLENCE IN OPERATIONS LEADERSHIP AND BUSINESS MANAGEMENT

Management professional with experience in the development, growth, and leadership of personnel. Known for continual commitment to resourceful cost-cutting and productivity improvement. Highly adept in the areas of process automation, problem solving, and multitasking. Technically proficient in Microsoft Office (Word, Excel, Access, PowerPoint), Adobe Acrobat, and Peachtree accounting software; maintain typing speed of 85 – 100 WPM. Adaptive with proven ability to quickly learn new applications and technology. Fluent in Hebrew; conversational in Spanish.

PROFESSIONAL EXPERIENCE

Assistant Director of Operations, ABC SERVICES, Miami, FL, 20xx – Present

Supervise and motivate three employees to increase the amount of applicant matches per week; recruit talent for nursing homes. Devise highly effective marketing strategies and meet with client managers to promote services. Work closely, courteously, and tactfully with clients to resolve payments and service problems. Interview job applicants, place ads and develop brochures.

Notable Accomplishments:

* Drove revenue by increasing matches by 30% per month.

* Significantly reduced cases of nonpayment and misunderstandings by creating clearer client contracts.

* Successfully opened a new office branch.

* Automated applicant processing; installed software, developed an Access database, and trained staff on new procedures.

Assistant Director of Operation, BCD COMPANY, Miami, FL, 20xx – 20xx

Hired to support and improve the company’s global logistics. Contacted and coordinated with hundreds of distribution centers and the production team to ensure optimum merchandise/product levels. Developed clear incoming/outgoing shipping schedules for the production team, clarifying extremely complicated terms. Created Customs documents, tracked shipments, and invoiced customers.

Notable Accomplishments:

* Saved the company money by better forecasting future sales, thus reducing excessive inventory.

* Improved finance management by coordinating shipping schedules and accurately estimating incoming payments.

* Streamlined shared computer network for easy document retrieval; organized and uploaded every single document.

* Increased efficiency, replacing the President and Vice President in invoicing responsibilities.

* Learned Peachtree accounting software to create and send all invoices to customers.

EDUCATION

Bachelor of Arts in Political Science; Minor in Business, 20xx
ABC COLLEGE, Miami, FL
Honors Program (GPA: 3.3/3.9)

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