Operations Planning Resume Sample

OPERATIONS PLANNING / CUSTOMER SERVICE

Performance-driven leader with relevant experience driving organizational performance through operations, distribution, and customer service. Notable success in textile manufacturing, production planning, warehouse management, system conversions, start-up operations, and facility and equipment maintenance. Effectively direct large workforces; consistently exceed rigorous organizational expectations.

Areas of excellence include:

–> Warehouse Operations
–> Facilities Maintenance
–> Training / Development
–> Quality Control Procedures
–> Safety / OSHA Compliance
–> Operations Streamlining
–> Automation / AS/400 Interface
–> RF/Bar Coding Technologies
–> Operations Management

PROFESSIONAL EXPERIENCE

ABC AUTOMOTIVE, Miami, FL, 20xx-20xx

OPERATIONS PLANNING & CUSTOMER SERVICE MANAGER: Managed daily operations across production planning, inventory, and warehouse and distribution for this $150 million international automotive fabrics producer through a team of 40. Utilized JIT practices and devised scheduling techniques to maximize production. Designed and implemented procedures to monitor/measure raw materials quality in the supply chain.

DELIVERED RESULTS:

> Increased monthly on-time delivery from 62% to 92% by streamlining production planning through innovative scheduling techniques that produced less changeover and raw material inventory while increasing efficiency and quality throughout manufacturing.

> Generated a $225,000 annual reduction in freight charges by implementing a new rapid response approach to customer service, which shifted processes from reactive to proactive.

> Cut returns to suppliers 22% by establishing procedures for monitoring/measuring quality of raw materials in the supply chain.

> Played an instrumental role in a complex systems conversion from card punch to BPCS package on AS/400.

> Led the implementation of RF technologies across multiple warehouse operations.

BCD CORPORATION, Miami, FL, 20xx-20xx

OPERATIONS PLANNING MANAGER: Oversaw all production planning, inventory, and warehouse operations and managed production planning, warehousing, and inventory-tracking processes and procedures for this start-up men’s dress shirting and home furnishing fabrics producer through a team of 18.

DELIVERED RESULTS:

> Played an instrumental role in development and implementation of a customized manufacturing, inventory control, and tracking software on a Windows platform interfaced with customized AS/400 operating system.

> Realized 0% inventory variance while tracking/maintaining greige and finished fabric inventory for two years.

EDUCATION

University of XYZ, General Coursework Completed, 20xx to 20xx

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