Car Sales Resume

EXCELLENCE IN CAR SALES & CUSTOMER SERVICE
Sales executive with over 16 years of success; consistently a dealership leader in sales

Results-oriented management professional with extensive experience in sales, customer service, dealership training, and development for cars, tucks, and motorcycles. Well-regarded problem-solving skills; demonstrate a proactive mind-set, resulting in better communication, higher productivity, and fewer problems. Proven track record of successful relationship management with dealers, vendors, customers, and co-workers at all levels. Proficient in Microsoft Office. Fluent in Spanish.

SELLING ACHIEVEMENTS

CAR SALES MANAGER, ABC MOTORS, Hollywood, FL, 20xx – 20xx

Coached, hired, trained, and supervised up to 30 salespersons. Motivated staff to increase production and created an environment that led the team to set numerous records. Negotiated contracts and provided approval for sales, trade-ins, and financing/credit arrangements. Oversaw sale of new and used vehicles. Cultivated highly lucrative business relationships.

* Raised revenues from $1.5 million to more than $7 million per year. Turned around three underperforming stores and earned an award for one store becoming the most improved store within the 100-store network.

* Managed a store that achieved national recognition for customer service and sales performance.

* Increased market penetration by nearly 100% and achieved an “A” rating in 20xx.

* Maintained one of the lowest employee turnover rates of any company store.

CARE SALES AND LEASING CONSULTANT, BCD PONTIAC, Hollywood, FL, 20xx – 20xx

Successfully sold or leased new and pre-owned vehicles. Strengthened skills in personal communication, overcoming objections, and customer follow-through. Worked closely with clients to determine needs and product selection, up-selling whenever possible to improve profitability.

* Consistently exceeded sales goals and quotas; led sales force in units sold for eight out of ten months.

* Set store records for profitability and revenue growth at two stores by effectively managing the sales team.

* Established long-term relationships with clients and developed a strong pattern of repeat sales, client loyalty, and referrals.

CARE SALES AND LEASING CONSULTANT, CDE MITSUBISHI, Hollywood, FL, 20xx – 20xx

Trained sales staff in suggestive selling and up-selling techniques, product training, and proper demonstrations. Set appointments and followed up with clients. Created a consistent referral business by building strong rapport and providing superior customer service. Effectively closed deals on sales and leases of new and pre-owned vehicles.

* Effectively served as “closer” as needed to close deals for less experienced sales professionals.

* Recognized as the top producing Sales Consultant, leading units and commissions from date of hire.

* Awarded Salesman of the Month consistently for 12 out of 13 months.

REGIONAL SALES MANAGER, EFG MOTORCYCLES, Hollywood, FL, 20xx – 20xx

Recruited new dealers throughout a 14-state territory and assisted with business development. Trained dealers on product benefits and customer service. Facilitated dealer events; designed and laid out trails and organized demonstration rides. Resolved warranty disputes. Communicated with factories to order special parts as needed.

CERTIFICATIONS

Certified Sales Manager: BMW and Cadillac
Certified Sales Representative: Pontiac Mitsubishi, and Susuki
Motorcycle Mechanic: XYZ MOTORCYCLE INSTITUTE – Hollywood, FL

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