Sales Team Lead Resume Sample

EXCEPTIONAL SALES PERFORMANCE

* Outgoing and goal-oriented professional with more than four years of sales and marketing experience.

* Excellent interpersonal skills with a well-earned reputation for easily establishing rapport, building key relationships, and providing superior customer service.

* Effective in both self-managed and team environments.

* Highly skilled in creating and coordinating internal corporate events.

* Computer literate in Microsoft Word, Outlook, and Internet Explorer.

SALES EXPERIENCE

ABC INCORPORATED, Beaverton, OR, 20xx-Present
Sales Team Leader

Direct overall daily branch operations. Create a work environment conducive for achieving sales representative goals with a focus on providing superior customer service. Work closely and effectively with business partners to support the company strategic initiatives. Lead and manage a team of 25 associates. Hire, train, mentor, supervise; evaluate, and promote staff.

* Produced substantial cost savings through implementation of continuous improvement methodologies.

* Improved phone service levels for district in Q3 and Q4 of 2009 by implementing branch service monitor.

* Created sales team leader development plans to help develop great leaders; rolled out district-wide.

* Selected as Chapter Leader for the Women’s Business Resource Group.

BCD COMMUNICATIONS, Beaverton, OR, 20xx-20xx
Senior Team Sales Lead

Oversaw a top team of eight sales representatives. Energized the team to build a considerable customer base by exceeding daily and weekly quotas. Resolved customer credit issues and provided alternative offers for individuals receiving cable services illegally. Informed customers of exceptional new offers and discounted service packages.

* Met or exceeded sales quotas and consistently earned best sales team of the week awards.

* Motivated the team to excel and exceeded the yearly quota by close to $50,000.

* Earned team leader promotion and recognition as a top installer for instant sales of services.

* Received multiple customer appreciation letters for service excellence and going above and beyond customer expectations.

CDE ENTERPRISES, Beaverton, OR, 20xx-20xx
Sales Team Leader

Developed and led a team of six counter customer service and will-call associates. Trained all counter associates on counter replenishment and item inquiry. Produced a wide variety of daily, weekly, and monthly reports. Performed branch walk-throughs and order/ticket audits. Coached, mentored, and developed team.

* Implemented programs, including Counter Service Observe, Attitude Check Employee Recognition, and monthly one-on-ones, as well as automatic carry out for large items and tracking counter productivity.

EDUCATION

General Studies, XYZ Community College, Beaverton, OR, 20xx-20xx

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