Shoe Store Manager Resume Sample

EXCEPTIONAL SHOE SALES AND CUSTOMER SERVICE

Team-oriented, diligent, and creative retail sales leader with a proven track record as a top sales producer in footwear. Demonstrated skill in reducing expenses and maximizing revenue. Proficient in Word, Excel, PowerPoint, and Access. Excellent communication skills; fluent in both English and Spanish.

PROFESSIONAL EXPERIENCE

Family Footwear Sales Manager, 20xx-Present
ABC Department Stores, Miami, FL

Ensure that all merchandising and floor plans are fully and correctly implemented, store events are seamlessly executed, and customer expectations are exceeded. Continually walk the sales floor to identify and capitalize on opportunities to improve merchandise selection and displays to increase revenue. Supervise a high-performing team of 12 associates, serving as Family Footwear Sales Manager. Evaluate sales and credit card applications.

* Devised a plan that realized a 20% increase in projected sales and eliminated excess inventory.

* Exceeded departmental sales and profit objectives by training sales staff on effective techniques/best practices.

General Manager, 20xx-20xx
BCD Shoes, Miami, FL

Provided operations management for multiple franchise and corporate store locations. Oversaw territory expansion, new business development, and sales forecasting. Directed planning of line structure; developed store policies and procedures. Coordinated with vendors; oversaw grand openings, store setup, and quarterly meetings. Served as Buyer of accessories; performed purchasing and inventory control for over 200 stores. Recruited and trained other managers.

* Played a key role in success of the franchisees during the first year of operation.

* Served as trainer; provided training and development seminars for franchised store owners.

* Implemented several successful private label programs for both corporate and franchise stores.

* Built relationships with bulk buyers which maximized volume and profitability.

Awards Received:

* Store of the Second and Third Quarters for 20xx (Miami Beach facility)
* Store of the Year for 20xx (Kendall facility)
* Store of the Second Quarter for 20xx (Doral facility)
* Store of the Fourth Quarter for 20xx (Miami Beach facility)
* Store of the First Quarter for 20xx (Homestead facility)

EDUCATION & TRAINING

Economics Major, University of XYZ, Miami, FL, 20xx-20xx
Graduate of Walton Leadership School

COMMUNITY INVOLVEMENT
Treasurer, Board of Directors, Big Brothers Big Sisters of Miami, FL, 20xx to Present
Member, Board of Directors, Boys and Girls Club of Miami, FL, 20xx to 20xx

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