Computer Technician Resume

OBJECTIVE:

Solution-oriented and highly analytical candidate seeking a dynamic position in information technology with opportunities to provide creative strategies through the application of highly developed technical and problem-solving skills.

PROFILE:

==> Expert administration and troubleshooting skills for all Microsoft Office products.
==> Knowledgeable in system administration, LAN/WAN networking, and computer maintenance.
==> Adaptive with the proven ability to hit the ground running to deliver results quickly.
==> Excellent planning, communication, motivational, and leadership skills.
==> Team player with a reputation for providing excellent user service.

KEY SKILLS:

Microsoft Office (Word, Excel, Outlook, PowerPoint, Access) and Media Player, Windows XP, LAN/WAN administration

EXPERIENCE:

ABC Designs, Miami, FL, 20xx – Present
Computer Technician

* Travel to customers’ homes and businesses to provide direct technical support to end users.
* Install new computers, hardware, software, and peripherals.
* Reconfigure existing systems to accommodate additional components.
* Troubleshoot all areas of computer functioning; repair or upgrade as needed.
* Communicate issues, analysis, and solutions in easy-to-understand language.

==> Provided quality customer service at all levels.

XYZ College, Miami, FL, 20xx – 20xx
Computer Technician (20xx – 20xx)

* Oversaw the daily operation of computer systems, ensuring superior performance.
* Quickly resolved problems regarding computer software and hardware operation.
* Installed equipment and software and performed minor hardware/software repairs.
* Answered user inquires and set up technical equipment for employee use.

==> Ensured the proper installation of cable, operating systems, and software applications.

Computer Assistant (20xx – 20xx)

* Assisted users with concerns regarding their personal computers.
* Troubleshot PC hardware/software issues.
* Monitored Internet usage and scanned documents/slides.

==> Coordinated and presented an informative PC workshop.

EDUCATION:

Bachelor’s Degree, Computer Information Science, 20xx
XYZ College, Miami, FL

Relevant Coursework: Database Management Systems, Decision Support and Expert Systems,
Social / Ethical / Legal Implications of Computing, Data Communications, Networking, Telecommunications Management, Computer Information Systems: System Development / Strategies and Management

* Graduated with honors (GPA: 3.5).
* Provided technical tutoring for students of Thomas-Gist Academy.

Associate’s Degree, Liberal Arts, 20xx
XYZ Community College, Miami, FL

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