Inbound Transportation Manager Resume

QUALIFIED TRANSPORTATION MANAGEMENT

Logistics Planning / Transportation Policies / Aviation Operations

Goal-driven transportation and shipping logistics manager with an extensive background in leading safe, efficient, and cost-effective operations. Expert in analyzing existing operations and implementing effective systems, strategies, and processes to improve organizational performance. Adaptable and flexible problem solver with the ability to anticipate and preempt issues and solve crises with minimal negative impacts. Career history of maintaining 100% compliance with OSHA, FAA, and DOT regulations. Superior strengths in customer service and human resources management. Highly skilled in the development, growth, and leadership of union and non-union personnel. Exceptional leadership, organizational, and communication skills.

Core competencies include:

> Air & Ground Transportation
> Leading & Motivating Staff
> Strategic Operational Planning
> Route Scheduling
> Training & Development
> Distribution & Cost Control
> Loading & Unloading
> Team Building
> Account Management & Retention
> Safety & Security
> Customer Service
> Productivity Improvement
> Hazmat Handling
> Policy Development
> Process Reengineering

EXPERIENCE

INBOUND OPERATIONS SUPERVISION / FIELD SERVICES SUPPORT
ABC EXPRESS, Miami, FL, 20xx to Present

Lead inbound express operations of ground trailers and inbound aircraft, supervising and motivating a high-performing team of 40. Effectively manage unload/sorting and dispatch operations for 50 routes; cover outbound operations when needed. Maintain the highest standards of performance and productivity when directing arrival, unload, sort, and dispatch of express air and ground shipments. Maximize operations while overseeing job setup, safety, service, data integrity, and cost indices. Ensure clear communications with flight/ground dispatch crews and the air ramp team. Sustain full compliance with DOT/FAA regulations.

==> Successfully planned, organized, and trained a new management team: Facilitated the integration of Airborne Express Air with hubs in Wilmington, Ohio; helped combine ground and air volumes into an expanded facility.

==> Seamlessly implemented new wireless scanning technology and training for all 50 staff members at ABC Station.

==> Increased efficiency of container movement; significantly improved work processes during hub integrations.

==> Traveled to stations and trained team members in correct job procedures and best practices.

==> Completed certification and cross-training in weight and balance and hazardous materials.

INBOUND TRANSPORTATION MANAGER / TRANSPORTATION OPERATIONS MANAGER
BCD STORE TRUCKING, Miami, FL, 20xx to 20xx

Managed up to nine employees (including three company drivers), approved payroll, handled discipline, and monitored compliance with Federal Department of Transportation Hours of Service rules. Reviewed the shipping schedules and ascertained the number of drivers necessary for different loads. Handled all property loss and damage claims and, when warranted, filed claims against the dedicated carriers. Collected information regarding product theft and provided distribution loss prevention manager with results for further investigation. Negotiated pricing for truckload, less-than-truckload, and intermodal moves. Analyzed freight invoices and filed overcharge claims with carriers; issued charge backs to vendors for improper shipping.

==> Wrote a new policy to standardize the calculation of trailer detention across nine distribution centers.

==> Instituted mandatory cross-training to ensure coverage in the event of absent employees.

==> Implemented a new container reporting system for the receiving department.

==> Interviewed and recommended candidates for management and associate positions; trained new hires at recently opened distribution centers.

EDUCATION

Bachelor of Business Administration, XYZ University, Miami, FL, 20xx

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